Social media as gift culture: the reputation game

first-people1This is the first in a series of posts exploring the gift cultural dimensions of online social sharing. It builds on The Gift Shift and The Family History of Facebook, in which I introduced the idea of social media as a gift culture. It also represents a critical response to the position I developed in the Foucault and social media series, in which I used Foucault’s idea of the Panopticon to explore the psychological effects of sharing in the presence of a crowd. The ‘virtual Panopticon’ idea is not wrong but it is incomplete. What it leaves out is the virtuous competition that takes place between participants in the open social space – a competition based in the free exchange of gifts.

It comes down to how we relate to our followers. If we feel alienated from them, or intimated by them, sharing in public can be difficult. We are uncomfortably aware that our content is tagged with an existential marker: ‘I like it – it reflects my values and interests’. Like prisoners in a Panopticon, we can’t help feeling that we are judged on the basis of our posts and shares, and it is hard to shake the sense that we need to prove ourselves in some way. If, on the other hand, we feel supported and empowered by our followers, sharing in public is a different experience. We feel like valued participants in a multi-player game. We feel able to make valid contributions to the mix – to add content that may be passed around and enjoyed, that enriches the social experience. The fact that the content of our posts and shares reflects personally on us becomes a positive thing. We want to be known for the things that we share. We affirm our right to step forth and lead the conversation. It is by leading that we develop a positive reputation.

Don’t think of your followers as judges. Think of them as your tribe. Yes, they implicitly judge your contributions. Yet, for the most part, they value your gifts. Think of yourself as a tribal chief, competing for status in a virtual Potlatch. The crowd is there to witness your gifts, not to judge and condemn them. Your goal is to enrich your tribe with whatever gifts you have to offer.

Play the reputation game. Celebrate the virtual Potlatch and give.

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The gift shift: what’s social about social media?

If a picture’s worth a thousand words, the cover art of the July 23rd issue of the New Yorker is a critical disquisition. A middle class family poses for a photo on a sunny tropical beach. Given that this is the New Yorker, we can assume that they are Americans citizens, perhaps in Hawaii or the Bahamas. Presumably they are on holiday. The point that is implied by the image is that, whoever and wherever they are, their attention is somewhere else. Instead of celebrating the moment and being together, they have their heads bent over their mobile phones, texting, tweeting, checking status updates… Who knows, perhaps they are checking the weather. Whatever they are doing, they are not engaging with one another.

The irony is palpable. To bring it into focus, let’s assume that these folks are using social media. Viewed this way, the image calls to mind a common criticism of social media. Social media, it is said, isolates us from one another even while it brings us together. In my classes on Philosophy and Social Media, I hear versions of this criticism all the time. Social media makes us slaves to our gadgets. It commits us to spending valuable time isolated from the people around us, texting, tweeting, posting, or just surfing feeds. The nub of it is that social media, in practice, is a solitary pursuit. Social media is supposed to bring us together, but in reality it sets us apart. [Read more…]