Be human: Heidegger and online authenticity

This is the second post in a series on online authenticity. The first post, Beyond ‘brand you’: reflections on social authenticity, points out a challenge for anyone who seeks to brand themselves on social media. It is easy to fall into the trap of defining oneself through shares and retweets. This sets up a shiny wall of themes and memes surrounding your brand, but it can make it impossible for friends and followers to access the real you. To define an authentic presence on social media, you need to tap into the unique person that you are offline. An authentic presence requires that you creatively represent the best version of who you are.

What do you have to give to the world? Take the best version of who you are and give it to the crowd. I call this: creative self-affirmation. Creative self-affirmation is authentic self-expression.

US management guru Tom Peters has an uncompromising view of creative self-affirmation. The key to self-branding online, Peters claims, is to become ‘extraordinarily/noticeably good at something of use/significance’ in the real world and brand that. This is easy enough for a management guru to do – but what about the rest of us? This post dips into the philosophy of Martin Heidegger to define a reflective approach to personal authenticity online that is both easier and more natural than the path Peters suggests.

Authenticity shouldn’t be a chore. Being authentic is simply being human.

——————————————

What does it mean to be you – the real you – online? Is it possible or desirable to express your real thoughts and feelings if you are developing a commercial image, or brand? Many people argue that, when it comes to online branding, commercial imperatives trump authenticity every time. The watchword of social media PR is caution: stay on message, avoid equivocal turns of phrase, keep the brand strategy in mind at all times. The upshot is that branded social media content often lacks a human voice. Like manikins in a store front window, branded content strikes a pose that reminds us of authenticity, but is incapable of offering up the real thing.

What about self-branding online? If cultivating a personal brand is subject to the same market imperatives as corporate PR, we should expect social media to be full of plastic people robotically spouting on point messaging. Some commentators argue that this is the way that things are headed. Geoff Livingstone, for instance, argues that ‘[t]he commercialization of the social web has reduced most communications to simply corporate or marketing initiatives’. Perhaps genuine authenticity is an outmoded virtue, as quaint as chivalry and just as absurd.

I don’t buy it. Every brand benefits from a human touch, no matter what product it’s selling. My thesis is that the best branded content online speaks of human values and experiences. It speaks of a human world, or set of worlds, and it makes us want to inhabit them.

Beyond ‘brand you’: reflections on social authenticity

When I read this, I laughed. It rings true. I retweeted it because I wanted to put my stamp of approval on the idea. One thing that I love about about Twitter (and other forms of social media) is that you can affirm your own values and intuitions by affirming someone else’s. This is a good thing, but it can also be a bad thing. It enables us to speak in other voices and say things that we agree with but might not have the courage, art, or nous to say for ourselves. It also enables us to speak without thinking too much, which is the bad thing. It is easy to get caught up in the process of RTing and sharing and wind up ‘passing the word along’ and not saying very much.

Tom’s tweet got me thinking about personal authenticity online. It is not easy being authentic on social media. If the philosophers are right, it not easy being authentic anywhere.

The tweet resonated with me for a bunch of reasons. I am currently working into a book some of the material that I’ve posted recently on this blog, namely the posts on Foucault and the ones on social media as gift culture. In the course of this work, I’ve come to see that the perspective on online identity-formation (or ‘creative self-affirmation‘) that I developed in these posts is too cursory and glib. It needs specification, at least. Creative self-affirmation is not spin. It is not the kind of shallow self-branding that Peters (who knows more about branding than most) is aiming to contest. What I call creative self-affirmation is a matter of affirming your unique, personal value. Peters is right: the key to self-branding online is to become ‘extraordinarily/noticeably good at something of use/significance’ in the real world – to become something and brand that. All the online self-affirmation in the world – through tweeting, posting, pinning, +1ing, following, liking, favoriting, and sharing – won’t make you worthy of branding unless you are someone of worth. So be the best version of who you are. We all have our superpowers – what are yours?